121 Driving Success (hereafter called 121) Terms & Conditions
1. Payment for lessons must be made in full before the lesson begins. Payment can be made by cash or personal cheque.
2. All pupils must have their provisional driving licence with them during driving lessons.
3. Whilst every effort is made to keep appointments, 121 reserve the right to cancel lessons at short notice. This may be due to mechanical breakdown/adverse traffic/weather conditions or instructor illness. No compensation will be paid for late cancellation by 121.
4. Every effort will be made to notify pupils if the instructor is running late, this will usually be via text messaging.
5. 121 cannot be held responsible for cancellations of driving tests due to Examiner illness/industrial action/adverse weather conditions/mechanical breakdown of tuition vehicle. The full instruction charge will apply in any of the above cases.
6. Driving Test bookings always take priority over driving lessons.
7. 121 reserve the right to withdraw the tuition vehicle for the day of the test if in the instructors’ opinion the pupil is not deemed to be of the required standard.
8. It is illegal to smoke in the tuition vehicle. Smoking breaks can be included if pupils so wish.
9. Mobile phones must be switched off at all times in the tuition vehicle.
10. At least 24 hours notice must be given for cancellation of driving lessons. Less than 24 hours and a £10 penalty will be charged. 121 reserves the right to charge full lesson price for "no shows"
11. Pupils should not attend lessons under the influence of drink or drugs. If the instructor suspects this to be the case the lesson will be terminated and the full lesson price charged.
Last update April 2010